Frequently Asked Questions
Everything you need to know about shopping at NavStore.
What is the standard shipping time for electronics?
We offer standard shipping within 3-5 business days and express shipping within 1-2 business days for all domestic orders. International shipping times vary by location.
Do my electronic devices come with a warranty?
Yes, all products purchased from NavStore come with a minimum 12-month manufacturer warranty covering technical defects and hardware failures.
What is your return policy for opened items?
Items can be returned within 30 days of purchase. If the seal is broken, a 15% restocking fee may apply unless the product is found to be defective.
Are the products sold on NavStore brand new or refurbished?
We primarily sell brand-new, factory-sealed electronics. Any refurbished items are clearly labeled in the product title and come with a certified NavStore inspection report.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Affirm.
How can I track my order status?
Once your order is dispatched, you will receive an email with a tracking number and a link to our real-time tracking portal.